1. Connect Computer Systems Co. PRIVACY POLICY

At connect computer systems Co., we prioritize your privacy. We want you to understand how we collect, use, and share your personal information. By reviewing our Privacy Policy, you'll gain insights into how our Products and Services work for you.

Please note that some of our Products and Services may integrate with third-party products and services. Using these third-party services might involve data sharing. We encourage you to review the privacy policies of any third-party services you use.

By using our Products and Services, you agree to the terms and conditions outlined in our Privacy Policy. This Privacy Policy is incorporated into our Terms of Use and should be read in conjunction with them.

We may update our Privacy Policy from time to time. Your continued use of our Products and Services signifies your acceptance of these updates. Please review our Privacy Policy periodically

1.1 What does this Privacy Policy cover?

This Privacy Policy applies to all products and services offered by connect computer systems Co. including:

• Hardware, firmware, and software products

• Websites (including [invalid URL removed])

• Services offered on or through our products, including technical support

• Web applications (Web Apps) accessed through our website(s)

• Mobile applications (Mobile Apps) downloaded to your phone or tablet

• Subscription services accessible through Web Apps and Mobile Apps

• We refer to all of these collectively as "Services." You can use our Services in conjunction with our products or independently.

1.2 What information do we collect?

We collect various types of data from you, including:

• Personal Information You Provide: This includes information you give us when you:

• Search for products or services on our website

• Place an order in our stores

• Download, stream, view, or use content

• Create an account

• Communicate with us (phone, email, live chat, etc.)

• Participate in surveys, contests, or beta testing

• Post on the 2C Co. Community forum

• Examples of Information We Collect:

• Name, address, phone number

• Payment information

• Location information

• Contact details in your address book

• Email address

• Content of communications with us (chats, posts, emails)

• Profile information (description, photo)

1.3 Information from Third-Party Sources

We may collect data from various sources, including third-party service providers integrated into our Products and Services, partners who assist us in fulfilling our obligations to you, and other sources you may have voluntarily provided data to. It's crucial to review the terms and conditions, as well as the privacy policies, of these third-party services. By using these third-party services in conjunction with our Products and Services, you agree to their terms and practices.

1.4 How We Use Your Information

We use your personal information to:

• Fulfil Orders and Provide Services: We process your orders, deliver products, and communicate with you about your purchases and services.

• Improve Our Products and Services: We analyse how you use our products and services to identify areas for improvement, fix issues, and enhance your overall experience.

• Personalize Your Experience: We use your information to recommend products, features, and services that may interest you.

• Enable Voice, Image, and Camera Services: When you use these services, we process your voice commands, images, and videos to fulfil your requests and improve our offerings.

• Comply with Legal Obligations: We may collect and use your information to comply with applicable laws and regulations, such as tax laws.

• Communicate with You: We may contact you via phone, email, or live chat to provide updates, answer questions, or share relevant information.

• Prevent Fraud and Credit Risk: We use your information to protect our customers and our business from fraud and other security threats.

We are committed to using your personal information responsibly and in accordance with applicable laws. We do not use automated decision-making processes that may significantly impact your rights.

1.5 What About Cookies and Other Tracking Technologies?

We use cookies and similar technologies to collect information about how you use our website and services. These technologies help us:

• Personalize Your Experience: Tailor our services to your preferences.

• Improve Our Services: Analyse how you use our services to enhance their performance and functionality.

• Protect Your Account: Keep your account and data secure.

• Show Relevant Ads: Display advertisements that are relevant to your interests.

You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our website.

1.6 How We Share Your Information

We may share your personal information with trusted partners and service providers to:

• Improve Security and Compliance: Enhance security measures and ensure compliance with legal requirements.

• Personalize Your Experience: Tailor our offerings to your interests.

• Enhance Product and Service Features: Develop new features and integrate with other services.

• Analyse User Behaviour: Understand how you use our products and services.

We may also share your information with:

• Third-Party Service Providers: To assist with our business operations, such as data storage, marketing, and customer support.

• Other Entities with Your Consent: If you choose to integrate third-party services with ours, we may share your information with those third parties.

• In Response to Legal Requests: We may disclose your information to comply with legal obligations or to protect our rights.

We take appropriate measures to protect your personal information and ensure that it is shared only as necessary.

1.7 Security

We take significant steps to protect your personal information. We use advanced security technologies like encryption and TLS to safeguard your data from unauthorized access, loss, or misuse.

To further enhance security, we limit access to your personal information to authorized personnel and conduct regular training to ensure data privacy.

Protecting Your Account:

Your account security is crucial. We recommend:

• Strong Passwords: Create complex passwords that combine letters, numbers, and symbols.

• Unique Passwords: Avoid using the same password for multiple accounts.

• Regular Password Changes: Update your password periodically.

• Enable 2-Factor Authentication (2FA): Add an extra layer of security to your account.

While we implement robust security measures, it's important to remember that no security system is completely impenetrable. We encourage you to be vigilant and protect your account information.

1.8 How We Store and Process Your Information

We may store and process your information in various locations, including:

• Data Centres: Our data centres are located in several countries, including the United States, Ireland, and Singapore. We prioritize storing your data in a region close to your location to optimize performance and security.

• Third-Party Locations: We may share your information with partners, vendors, and service providers located in different countries. These entities help us deliver our products and services.

Please note that data protection laws vary across countries. When we transfer your data to other countries, we take appropriate measures to ensure its security and privacy.

1.9 Controlling Your Information, What rights do you have?

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

• Access: You may request a copy of the personal information we hold about you.

• Correction: You can ask us to update or correct any inaccurate or incomplete information.

• Restriction: You have the right to request that we limit the use of your personal data.

• Deletion: You may request that we delete your personal data from our systems.

To exercise these rights, please submit a request through our online portal We may need to verify your identity and may decline requests that are unreasonable or violate any legal requirements.

Withdrawing Consent and Data Protection Authorities

You have the right to withdraw your consent to our processing of your personal information at any time. However, this withdrawal will not affect the processing that already took place based on your prior consent.

If you believe we are not handling your personal information in accordance with applicable data protection laws, you have the right to complain to your local data protection authority

1.10 Protecting Children's Privacy

Our products and services are not designed for children. We do not knowingly collect personal information from children. If you believe we may have unintentionally collected information about a child, please contact us immediately at [email protected] so we can take steps to remove it.

1.11 Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make significant changes, we'll notify you by posting a notice on our website. We encourage you to review this Privacy Policy periodically. By continuing to use our Products and Services after any updates, you agree to the revised terms.

If you have any questions or concerns about our Privacy Policy or practices, please contact us at: 01270006696